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Privacy & Terms and Conditions

1. Overview

This website and all associated services are operated by Nikki Foster‑Kruczek. My work is grounded in trauma‑informed, feminist, and neurodivergent‑affirming practice, which includes how I handle your information and interactions online.

These terms exist to protect both you and me — ensuring clarity, consent, and care in how we work together.

2. Privacy & Data Protection

What I Collect

  • Basic contact details (name, email, organisation) when you book or enquire

  • Information you choose to share in forms, messages, or sessions

  • Technical data (like cookies or analytics) used only to improve website performance

How It’s Used

  • To communicate with you about bookings, sessions, or collaborations

  • To deliver services and resources you’ve requested

  • To maintain safety, accessibility, and quality of service

Storage & Security

All data is stored securely and never sold, shared, or used for marketing without consent. I use trusted, GDPR‑compliant systems for communication, scheduling, and payment.

Your Rights

You can:

  • Request to see what data I hold

  • Ask for corrections or deletion

  • Withdraw consent at any time

To do so, simply email me — I’ll respond within 14 days.

3. Terms of Service

Scope of Work

All sessions, training, and consultancy are non‑clinical, psychologically informed, and grounded in trauma‑informed, feminist, and ND‑affirming principles. They are not therapy, crisis intervention, or medical treatment.

Bookings & Payments

  • Payment is due at the time of booking unless otherwise agreed

  • Concession rates may be available for individuals experiencing financial hardship

  • Organisations are invoiced with 14‑day payment terms

Cancellations

  • Individuals: cancel or reschedule up to 24 hours before your session

  • Organisations: cancel or reschedule up to 48 hours before training or consultancy

  • Late cancellations may be chargeable except in cases of illness, emergency, or overwhelm

Intellectual Property

All materials — including slides, workbooks, zines, and illustrations — remain the intellectual property of Nikki Foster‑Kruczek. You may use them internally but not reproduce or distribute externally without written permission.

4. Accessibility & Inclusion

Accessibility is integral to my practice. You can request adjustments at any time — before or during sessions — and I’ll do my best to meet them. This includes pacing, sensory adjustments, communication preferences, and alternative formats.

5. Confidentiality

Everything shared in sessions or consultancy is confidential except where:

  • there is risk of harm to you or someone else

  • there is a legal safeguarding requirement

In these cases, I will always aim to discuss this with you first.

6. Technology & Online Safety

You are responsible for ensuring a stable internet connection for online sessions. If technical issues arise, we’ll attempt to continue or reschedule. Recordings are only made with explicit written consent.

7. Feedback & Complaints

You are welcome to share feedback at any time. Concerns or complaints will be handled with care, transparency, and respect.

8. Updates

These terms may be updated periodically to reflect best practice and legal requirements. The most recent version will always be available on this page.

9. Contact

For privacy, access, or general enquiries: 📧 Email: info@nikkifosterkruczek.co.uk